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Accused staff blame hospital bosses

Posted in: Medical Negligence 

Following a recent report that accused Cambridgeshire hospital staff of providing a substandard level of care, many workers have stepped forward to blame hospital bosses. Last week a letter from the Care Quality Commission was leaked to the Health Service Journal, highlighting the numerous areas that called for improvement at the privately-run NHS hospital. The problems included staff failing to follow hand-washing procedures, update care plans and securely store medication.

Following the release of this letter, some of the Hinchingbrooke staff have come forward to dispute its details. Many have argued that they are simply victims of a “blame culture” and that it is in fact hospital bosses that should be held accountable. The regional director of the Royal College of Nursing (RCN), Karen Webb, said that staff are “being bullied by managers and don’t have the confidence to speak up when they feel quality is going awry”.

“Blame culture”

One issue highlighted in the letter detailed patients being sedated despite lacking the “capacity to consent”. It also referred to an instance where a nurse had failed to wash her hands after treating a patient in isolation with C. difficile.  Hinchingbrooke staff denied both of these accusations.

One representative of the union Unison said that staff at the hospital felt “afraid” to report problems to hospital bosses because of the hospital’s prominent “blame culture”.

The chief executive of the hospital has refused comment until the final report is released in full later this year.

Read about the letter’s initial accusations here.

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