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Tourist awarded compensation following aeroplane injury

Posted in: Accidents and Sickness Abroad Public Place Accidents Public Transport Accidents 

A tourist was awarded £3900 in compensation by an airline following injuries sustained when returning from an overseas holiday. The claimant had warned the operator in advance that she had difficulties walking and had requested assistance on boarding and disembarking the aeroplane. However, upon her return from holiday, assistance was not provided. She subsequently stumbled whilst descending the staircase causing her to jar her back and shoulder. She also sustained injury to her leg.

No record of types of disability assistance

The holidaymaker decided to press for compensation and appointed lawyers to act on her behalf. Her lawyers approached the operator who requested more detailed information about the incident. It became apparent that there was a lack of records surrounding the incident on behalf of the operator, and that there was no record of the types of disability assistance available to her at the time.

The claimant underwent an independent assessment from an orthopaedic surgeon to ascertain what type of therapy would be necessary to support her throughout her recovery. The evidence from this examination illuminated that the claimant’s pre-existing medical condition had been accelerated as a result of the stumble. Research was also undertaken to clarify what monetary losses would be experienced due to her injuries. Witness statements from the claimant’s family on the affect the injury had had were also presented to the defendant.

The airline operator ultimately agreed to pay the compensation based on the evidence provided.

If you have suffered an injury in a public place, and are looking to claim compensation, please contact us.


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