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Care at hospital improves after investigations deem it inadequate

Posted in: Medical Negligence NHS Claims 

Following serious criticisms last year regarding patient care standards, the Royal Bournemouth Hospital has made major improvements. The Care Quality Commission carried out an investigation into patient care at the hospital in December 2013, which found that the care of patients, especially older patients, was “inadequate”.

The report highlighted key areas for improvement, including staffing levels, A&E security, and the dementia care department. It also singled out Ward 3 and Ward 26, where elderly patients are treated, as areas of urgent attention.  The report found that some patients were left for hours on end in wet and soiled beds, leading to skin irritation and general discomfort.

“Staff were proud of the improvements achieved”

When the inspection was carried out in 2013, the hospital was short of 140 nurses. The CQC decided to carry out an unannounced inspection in August, and a follow-up inspection in October – it was found during these inspections that the hospital had succeeded in addressing the main issues highlighted by the report.

The hospital has since produced and introduced a new plan for elderly care and better support for junior doctors. The chief inspector of hospitals, Professor Sir Mike Richards, said that since the worrying report findings, the hospital has made a definite turn around. He added: “It is encouraging that we found that staff were proud of the improvements achieved since the last inspection.

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