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Ambulance service continues to miss targets

Posted in: Medical Negligence 

The East Midlands Ambulance Service (Emas) has missed its target of reaching the highest priority calls for the fifth year running. It was found that only 71.6% of Red 1 calls, which involve life-threatening emergencies, and 70.2% of Red 2 calls, which include severe breathing difficulties, were responded to in 2014/15, missing the target of 75%. The chief executive of Emas, Sue Noyes, said that the service would strive to improve and hit the 75% target in April and May.

It was also found during the investigation of the East Midlands Ambulance Service’s response times that the target of reaching 95% of Red 1 and Red 2 calls in 19 minutes was missed by 2.2%. Ms Noyes defended these figures saying that they were a mere reflection of the winter’s increased demand on services. She said that calls to the ambulance service were up by 22%, almost an additional 200 calls a day, in December and January.

Additional 200 frontline staff

Ms Noyes said that the service did meet all three targets in the first quarter of the year in 2014, the first time this had been delivered in five years. She said this was obvious evidence of improvement.

On the table of national ambulance target figures released by the Department of Health on Wednesday, Emas was positioned mid-table. Ms Noyes said that the service would be recruiting an additional 200 frontline staff and investing £3.9 in new ambulances to make further improvements.

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